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People

Recruitment and selection

  • 3 things to know
  • Component 01

Overview

Skill gaps, job descriptions and person specifications, internal and external recruitment, CVs, application forms and letters, and interviews, tests, group activities and references in selection.

What you need to know

Answer each one before you reveal it.

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Key term

What is recruitment?

Key term

Why do businesses recruit new staff?

Key term

What is a skill gap?

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    What is recruitment?

    Model answer

    Recruitment is the process of finding and attracting suitable people to apply for a job.

  2. 2

    Why do businesses recruit new staff?

    Model answer

    Businesses recruit to replace staff who leave, to support growth and to fill skill gaps.

  3. 3

    What is a skill gap?

    Model answer

    A skill gap exists when a business's current staff lack skills it needs, such as digital skills.

  4. 4

    What is a job description?

    Model answer

    A job description sets out the title, duties and responsibilities of a job.

  5. 5

    What is a person specification?

    Model answer

    A person specification lists the qualifications, skills, experience and qualities the ideal applicant should have.

  6. 6

    Why does a business write a job description and person specification before advertising a job?

    Model answer

    The two documents make clear what the job involves and who is suitable. Applicants can then judge whether to apply, and managers can compare candidates fairly.

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Customers may receive quality.
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AOwners may gain from higher profit.
BEmployees may lose jobs or face lower pay.
CCustomers may receive poorer quality.

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Aim means a broad long-term goal of a business.
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