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Making Human Resource Decisions

Effective training and development

  • 3 things to know
  • Paper 2

Overview

Induction, formal and informal training, self-learning, target setting and performance reviews, how training links to motivation and retention, and retraining for new technology.

What you need to know

Answer each one before you reveal it.

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Key term

What is formal training, and what are its benefits and drawbacks?

Key term

What is the difference between training and development?

Key term

What is induction training?

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    What is the difference between training and development?

    Model answer

    Training is teaching employees the skills and knowledge they need for their current jobs. Development builds wider skills for future roles and career progression.

  2. 2

    What is induction training?

    Model answer

    Induction training introduces new employees to the business, its rules and their colleagues. Induction helps new staff settle in and become productive quickly.

  3. 3

    What is formal training?

    Model answer

    Formal training is planned, structured training such as courses, workshops and qualifications. Formal training may be run in-house or by an outside provider.

  4. 4

    What are the advantages and disadvantages of formal training?

    Model answer

    Formal training gives consistent, high-quality teaching and recognised qualifications. Formal training is costly, and staff lose working time while they attend.

  5. 5

    What is informal training?

    Model answer

    Informal training is learning on the job, often by working alongside an experienced colleague. Informal training is cheap and directly relevant to the job.

  6. 6

    What are the drawbacks of informal training?

    Model answer

    Informal training may pass on the bad habits of the colleague doing the teaching. Standards can vary from one trainee to another.

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