Business stakeholders

Overview

Stakeholders against shareholders, what owners, employees, customers, suppliers, managers, the community, pressure groups and government each want, and why their objectives conflict.

What you need to know

Answer each one before you reveal it.

Questions from this subtopic

Each one with the model answer underneath.

1. 1

   What is a stakeholder?

   Model answer

   A stakeholder is any individual or group with an interest in, or affected by, a business. Stakeholders can be inside or outside the business.

2. 2

   What is the difference between a stakeholder and a shareholder?

   Model answer

   A shareholder owns part of a company by holding shares. A stakeholder is anyone affected by the business, so shareholders are just one stakeholder group.

3. 3

   Name eight stakeholder groups.

   Model answer

   Shareholders, employees, customers and managers are stakeholders. Suppliers, the local community, pressure groups and the government are stakeholders too.

4. 4

   What is the main objective of shareholders or owners?

   Model answer

   Owners want the business to make high profits. Shareholders want dividends and a rising share value.

5. 5

   What do employees want from a business?

   Model answer

   Employees want fair pay and job security. Employees also want good working conditions and chances of promotion.

6. 6

   What do customers and suppliers want from a business?

   Model answer

   Customers want good-quality products at fair prices. Suppliers want regular orders and to be paid on time.

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