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Making Human Resource Decisions

Motivation in the workplace

  • 3 things to know
  • Paper 2

Overview

Why motivation matters for attracting and keeping staff, remuneration, bonuses, commission, promotion and fringe benefits, job rotation, job enrichment and autonomy.

What you need to know

Answer each one before you reveal it.

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Key term

What is motivation?

Key term

How does motivation help a business attract employees?

Key term

How does motivation help a business retain employees?

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    What is motivation?

    Model answer

    Motivation is the drive that makes employees want to work hard and do their jobs well. Motivated staff are more productive and committed.

  2. 2

    How does motivation help a business attract employees?

    Model answer

    A business known as a good place to work attracts more and better applicants. A good reputation as an employer cuts the cost of recruitment.

  3. 3

    How does motivation help a business retain employees?

    Model answer

    Motivated employees are less likely to leave, so staff turnover falls. Lower turnover saves recruitment and training costs and keeps experienced staff.

  4. 4

    How does motivation affect productivity?

    Model answer

    Motivated employees work harder and make fewer mistakes, so output per worker rises. Higher productivity lowers unit costs.

  5. 5

    What is remuneration?

    Model answer

    Remuneration is the total payment an employee receives for their work. Remuneration includes a wage or salary plus extras such as bonuses.

  6. 6

    What is a bonus?

    Model answer

    A bonus is an extra payment on top of normal pay for meeting targets or good performance. A bonus rewards results but may encourage a focus on short-term goals.

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