Induction, on-the-job and off-the-job training

Overview

Training and productivity, coping with new technology and keeping staff, induction, on-the-job and off-the-job training compared, apprenticeships, and why firms spend more or less on training.

What you need to know

Answer each one before you reveal it.

Questions from this subtopic

Each one with the model answer underneath.

1. 1

   What is training?

   Model answer

   Training is giving employees the skills and knowledge they need to do their jobs well. Training can happen when staff join or throughout their careers.

2. 2

   Why does training increase productivity?

   Model answer

   Trained staff work faster and make fewer mistakes. More output is produced for the same labour cost.

3. 3

   How does training help a business deal with changes in technology?

   Model answer

   Staff need training to use new machines, software or systems properly. Untrained staff may not get the full benefit from new technology.

4. 4

   Why do trained employees tend to stay with a business longer?

   Model answer

   Staff who are developed feel valued and see a future with the business. Lower staff turnover saves the cost of replacing workers.

5. 5

   How does training lead to high-quality goods and good customer service?

   Model answer

   Trained workers know the correct methods, so products have fewer faults. Trained service staff can answer questions and deal with complaints well.

6. 6

   What is induction training?

   Model answer

   Induction training introduces new employees to the business when they start. Induction covers the workplace, key people, rules and health and safety.

Other ways to work this

The same content, four other ways.

What is inside Levo

Six ways to work the same material.