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Marketing

Channels of distribution, e-commerce and m-commerce

  • 3 things to know
  • Paper 2

Overview

Place in the marketing mix, channels of distribution, retailers and wholesalers, telesales, selling online and by mobile, reaching buyers abroad, and the right channel for a farm or a chocolate maker.

What you need to know

Answer each one before you reveal it.

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Key term

What does place mean in the marketing mix?

Key term

What is a channel of distribution?

Key term

What is a retailer?

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    What does place mean in the marketing mix?

    Model answer

    Place is how and where a product reaches its customers. Place covers the channels of distribution a business uses.

  2. 2

    What is a channel of distribution?

    Model answer

    A channel of distribution is the route a product takes from the producer to the final customer. A channel may go direct or through wholesalers and retailers.

  3. 3

    What is a retailer?

    Model answer

    A retailer is a business that sells products to the final consumer, usually in small quantities. Supermarkets, high street shops and online stores are retailers.

  4. 4

    What is a wholesaler?

    Model answer

    A wholesaler buys goods in bulk from manufacturers and sells them in smaller quantities to retailers. A cash-and-carry that supplies corner shops is a wholesaler.

  5. 5

    Why might a small corner shop buy from a wholesaler rather than direct from manufacturers?

    Model answer

    A corner shop cannot buy the huge quantities that manufacturers sell. A wholesaler offers a wide range of brands in small amounts from one place.

  6. 6

    What is a drawback for a producer of selling through wholesalers and retailers?

    Model answer

    Every wholesaler or retailer in the chain takes a share of the profit. The producer also loses some control over how its product is sold.

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