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Marketing

Purpose of market research and primary and secondary research

  • 3 things to know
  • Paper 2

Overview

Why businesses research gaps, demand, competitors and target markets, primary against secondary research, internet and press sources, and when a small or large business uses each.

What you need to know

Answer each one before you reveal it.

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Key term

What is secondary research, and what are its benefits and drawbacks?

Key term

What is market research?

Key term

Why do businesses carry out market research?

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    What is market research?

    Model answer

    Market research is the collection of information about customers, competitors and the market. A business uses the findings to make better marketing decisions.

  2. 2

    Why do businesses carry out market research?

    Model answer

    Market research reduces the risk of a business making poor decisions. Research helps a business identify market opportunities and understand its customers and competitors.

  3. 3

    How can market research help a business spot a gap in the market?

    Model answer

    Research can reveal what customers want but cannot find in the market. A business that fills the gap faces little competition at first.

  4. 4

    Why do businesses research demand?

    Model answer

    Research into demand shows how many customers are likely to buy a product and at what price. A business can then plan production and set sales targets.

  5. 5

    Why do businesses research the competition?

    Model answer

    Research into competitors shows their prices, products, strengths and weaknesses. A business can then find ways to be different or better.

  6. 6

    Why do businesses research their target market?

    Model answer

    Research into the target market shows who the customers are and what they want. The business can then design a product and marketing to suit them.

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