levo

The Protection of Human Rights

Ombudsmen and commissioners

  • 3 things to know
  • AS Unit 2

Overview

Recall questions on maladministration and the MP filter, what an ombudsman can do when a complaint is upheld, the Welsh commissioners, and the limits of the remedy.

What you need to know

Answer each one before you reveal it.

Your recallNot started
Key term

What is an ombudsman?

Numbers

Which Act created the first ombudsman for UK central government, and in what year?

Evaluation

Give one argument for and one against the MP filter.

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    What is an ombudsman?

    Model answer

    An ombudsman is an independent official who investigates complaints of maladministration by public bodies and recommends redress.

  2. 2

    Define maladministration.

    Model answer

    Maladministration is poor or unfair handling of a case, such as avoidable delay, bias, giving wrong advice or failing to follow proper procedure.

  3. 3

    Which Act created the first ombudsman for UK central government, and in what year?

    Model answer

    The Parliamentary Commissioner Act 1967 created it.

  4. 4

    What is the MP filter?

    Model answer

    It is the rule that a complaint about a UK government department must be referred to the ombudsman by a member of Parliament rather than sent directly by the complainant.

  5. 5

    Give one argument for and one against the MP filter.

    Model answer

    Supporters say it screens out trivial complaints and involves the elected representative, while critics say it is an unnecessary barrier that most comparable systems have abandoned.

  6. 6

    What powers does an ombudsman have when a complaint is upheld?

    Model answer

    The ombudsman can publish a report and recommend an apology, a change of practice or financial redress, but cannot compel a body to comply.

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The British Constitution
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The UK Executive
Parliament and the Accountability of Government

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AAccess is bought rather than earned.
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Statute law is enacted by the legislature.
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