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Business Growth and Competitive Advantage

How small firms compete

  • 3 things to know
  • Papers 2 and 3

Overview

Unique selling points and product differentiation, niche markets with their margins and risks, flexibility, customer service, supplier relationships, local knowledge, avoiding price wars, e-commerce, low-cost differentiation, employee relationships, and how an independent bakery survives beside a supermarket.

What you need to know

Answer each one before you reveal it.

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Key term

How does a good relationship with suppliers help a small firm compete?

Key term

Define a niche market in the context of how small firms compete

Key term

Why can a small firm earn a high margin in a niche market?

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    Define a unique selling point.

    Model answer

    A unique selling point is a feature of a product that competitors do not offer and that gives consumers a reason to choose it.

  2. 2

    How does product differentiation affect the demand curve facing a small firm?

    Model answer

    It shifts demand to the right and makes it less price elastic, because consumers see fewer acceptable substitutes.

  3. 3

    Define a niche market.

    Model answer

    A niche market is a small, specialised segment of a wider market with its own distinct consumer requirements.

  4. 4

    Why can a small firm earn a high margin in a niche market?

    Model answer

    Demand is less price sensitive because few suppliers meet that specific need, and the niche is too small to be worth a large firm's attention.

  5. 5

    Give two risks of operating in a niche market.

    Model answer

    Demand can disappear if tastes change, and the firm has no other market to fall back on if a larger competitor enters.

  6. 6

    How does flexibility give a small firm an advantage over a large rival?

    Model answer

    With a short chain of command it can change its product or price within days, while a large firm's decision must pass through several layers.

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Brazil, , India and China.
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ABorrowing becomes dearer and saving more rewarding.
BMortgage holders have less disposable income left.
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Wage rate means the amount an employer pays for one hour of work.
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