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Firms, Consumers and Elasticities of Demand

Non-price competition and the demand curve

  • 3 things to know
  • Papers 2 and 3

Overview

Non-price competition and oligopoly, advertising and its two effects on the demand curve, real and perceived product differentiation, packaging, advertising as a fixed cost, distribution and restricted outlets, sales promotions, loyalty schemes, costs without profit, after-sales service, and celebrity endorsement.

What you need to know

Answer each one before you reveal it.

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Key term

Define non-price competition.

Key term

Why do firms in an oligopoly rely more on non-price competition than on price competition?

Key term

Define product differentiation.

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    Define non-price competition.

    Model answer

    Non-price competition is any way of attracting customers other than by lowering price, such as advertising, quality, service or branding.

  2. 2

    What two effects does successful advertising have on a firm's demand curve?

    Model answer

    It shifts the demand curve to the right and makes it steeper, so demand is both greater and less sensitive to price.

  3. 3

    Why do firms in an oligopoly rely more on non-price competition than on price competition?

    Model answer

    A price cut is quickly matched and leaves everyone worse off, whereas a successful campaign or product improvement is harder for rivals to copy at once.

  4. 4

    Define product differentiation.

    Model answer

    Product differentiation is making a product distinct from its rivals in the eyes of consumers, whether by real features or by image.

  5. 5

    Distinguish between real and perceived product differentiation.

    Model answer

    Real differentiation involves genuine differences in the product's characteristics, while perceived differentiation is created by branding and advertising with no change to the product itself.

  6. 6

    How can packaging act as a form of non-price competition?

    Model answer

    Distinctive packaging makes the product recognisable on the shelf and signals quality, influencing choice at the moment of purchase.

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