Employee Well-Being and Motivation

What Employee Well-Being and Motivation covers

Employee Well-Being and Motivation is assessed in Unit AS 2, Human Resource Services, which is internally assessed and externally moderated. It covers what employee well-being is and why employers value it, methods of supporting employee well-being, causes of low workplace well-being, Maslow and Taylor on motivation, Herzberg and Mayo on motivation and financial and non-financial methods of motivation.

The 6 subtopics

Each one has its own page. CCEA AS Professional Business Services students sit this topic in the first year.

• What employee well-being is and why employers value itPhysical, mental and social well-being, absence and presenteeism with a worked absence rate, the employer's legal duty in Northern Ireland and measuring well-being.Open →
• Methods of supporting employee well-beingFlexible working and the right to request it, workplace counselling and assistance programmes, resilience and stress management training, and wellness programmes.Open →
• Causes of low workplace well-beingRole overload, shift work, poor work relationships, limited career development and redundancies, survivor syndrome, burnout and lack of control.Open →
• Maslow and Taylor on motivationMaslow's hierarchy of needs and how employers meet each level, Taylor's scientific management, piece-rate pay, and criticisms of both.Open →
• Herzberg and Mayo on motivationHerzberg's hygiene factors and motivators, Mayo and the Hawthorne studies, the Hawthorne effect and human relations, and applying and criticising both theories.Open →
• Financial and non-financial methods of motivationPerformance-related pay, bonuses, profit sharing and share ownership, job rotation, enlargement and enrichment, empowerment, team working and well-being initiatives.Open →

What you need to know

Answer each one before you reveal it.

Take Employee Well-Being and Motivation further

The same content, four other ways.

Commonly confused

Pairs that lose marks when they are blurred together.

• Hygiene factor vs Motivator

  Hygiene factor: an aspect of work that prevents dissatisfaction but creates no lasting drive, such as pay. Motivator: an aspect of work that creates real satisfaction and effort, such as recognition.

• Job enlargement vs Job enrichment

  Job enlargement: adding more duties at the same level to give variety. Job enrichment: adding responsibility and decision-making to give challenge.

• Job rotation vs Empowerment

  Job rotation: moving staff between different duties at the same level. Empowerment: giving staff authority to make decisions about their own work.

Questions from this topic

Each one with the model answer underneath.

1. 1

   Define the term employee well-being.

   Model answer

   Employee well-being is the physical, mental and social health of employees, shaped by their work and working environment. A workforce with high well-being feels safe, supported and able to perform well.

2. 2

   What are the physical, mental and social aspects of employee well-being?

   Model answer

   Physical well-being covers health, safety and energy. Mental well-being covers stress and emotional health, and social well-being covers relationships at work.

3. 3

   Why should employers value employee well-being?

   Model answer

   Staff with high well-being are more productive, take less sick leave and stay longer. Employers also have a legal duty of care for employees' health and safety.

4. 4

   How does poor well-being affect absence from work?

   Model answer

   Stress, anxiety and depression are major causes of long-term sickness absence. Absent staff leave work undone or covered at extra cost.

5. 5

   What is presenteeism?

   Model answer

   Presenteeism is when employees attend work while unwell and perform below their normal level. Presenteeism can cost a business more than absence, because errors rise unnoticed.

6. 6

   How can employee well-being affect a professional services firm's reputation?

   Model answer

   A firm known for looking after staff attracts strong applicants and keeps them. Clients also value consistent teams who know their business.

What is inside Levo

Six ways to work the same material.

Employee Well-Being and Motivation revision questions

Is Employee Well-Being and Motivation examined at AS in CCEA Professional Business Services?

Yes. It sits in AS 2, which you take in the first year, so it is on the AS paper as well as counting towards the full A level.

What does Employee Well-Being and Motivation cover in CCEA AS-Level Professional Business Services?

6 subtopics: what employee well-being is and why employers value it, methods of supporting employee well-being, causes of low workplace well-being, maslow and taylor on motivation, herzberg and mayo on motivation and financial and non-financial methods of motivation. Each one has its own page with questions and model answers.

How is Employee Well-Being and Motivation organised?

By the CCEA 3210 specification, subtopic by subtopic, so it matches the order you are taught it in.