CCEA A-Level Professional Business Services 3210
The Business Environment
The Professional Business Services Sector
The Consultancy Process
Understanding the Client's Market
Client Relationships
Business Ethics
Persuading, Negotiating and Influencing
Business Planning and Risk Management
Government Regulation
Organisational Structure and Culture
Recruitment and Selection
Learning and Development
Employee Well-Being and Motivation
Managing Conflict
Business Research Methods
Sources of Finance
Cash Flow
Financial Statements
Ratio Analysis
Investment Appraisal and Financial Decisions
IT Systems and Communication Technology
Technology for People and Operations
Technology for Finance and Disaster Recovery
Big Data and the Ethics of Technology
Leadership and Management
Managing Teams
Managing Change
Project Management and Feasibility
Project Initiation and Planning
Learning and Development
Induction, on-the-job, off-the-job training and CPD
- 3 things to know
- AS 2
Overview
Induction programmes, on-the-job training and job shadowing, off-the-job courses, continuing professional development and choosing a method for a skill.
What you need to know
Answer each one before you reveal it.
What does an induction programme usually include?
Why is induction training important?
Questions from this subtopic
Each one with the model answer underneath.
- 1
What is induction training?
Model answer
Induction training introduces new employees to the business, its people, policies and procedures. Induction helps a new starter become effective quickly.
- 2
What does an induction programme usually include?
Model answer
An induction usually covers health and safety, company policies, the workplace layout and key colleagues. The new starter also learns the main duties of the job.
- 3
Why is induction training important?
Model answer
A good induction makes new staff feel welcome and productive sooner. Staff are less likely to leave in their first months if they settle in well.
- 4
What is on-the-job training?
Model answer
On-the-job training takes place at the workplace while the employee does the job. An experienced colleague often demonstrates and supervises.
- 5
Give two advantages of on-the-job training.
Model answer
On-the-job training is cheap because no external course is needed. Training is directly relevant to the job and the trainee stays productive.
- 6
Give two disadvantages of on-the-job training.
Model answer
The trainer may pass on bad habits. The trainer's own work is slowed while teaching.
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