State the formula for calculating labour productivity.

Labour productivity = Output per period ÷ Number of employees

What two variables are needed to calculate labour productivity?

Output per period and the number of employees

Calculate the labour productivity when output per period = 9000 units, number of employees = 127 employees.

Labour productivity = 9000 ÷ 127 = 70.9 units per employee.

State the formula for calculating labour turnover.

Labour turnover = (Number of staff leaving during a period ÷ Average number of staff employed during that period) × 100

Why is the result of the labour turnover formula multiplied by 100?

To express the figure as a percentage

Calculate the labour turnover when number of staff leaving = 9 employees, average number of staff = 178 employees.

Labour turnover = (9 ÷ 178) × 100 = 5.06 %.

Edexcel A-Level Business 9BS0

Meeting Customer Needs

Topic overview The market Market research Market positioning

The Market

Topic overview Demand Supply Markets Price elasticity of demand Income elasticity of demand

Marketing Mix and Strategy

Topic overview Product/service design Branding and promotion Pricing strategies Distribution Marketing strategy

Managing People

Topic overview Approaches to staffing Recruitment, selection and training Organisational design Motivation in theory and practice Leadership

Entrepreneurs and Leaders

Topic overview Role of an entrepreneur Entrepreneurial motives and characteristics Business objectives Forms of business Business choices Moving from entrepreneur to leader

Raising Finance

Topic overview Internal finance External finance Liability Planning

Financial Planning

Topic overview Sales forecasting Sales, revenue and costs Break-even Budgets

Managing Finance

Topic overview Profit Liquidity Business failure

Resource Management

Topic overview Production, productivity and efficiency Capacity utilisation Stock control Quality management

External Influences

Topic overview Economic influences Legislation The competitive environment

Business Objectives and Strategy

Topic overview Corporate objectives Theories of corporate strategy SWOT analysis Impact of external influences

Business Growth

Topic overview Growth Mergers and takeovers Organic growth Reasons for staying small

Decision-Making Techniques

Topic overview Quantitative sales forecasting Investment appraisal Decision trees Critical Path Analysis

Influences on Business Decisions

Topic overview Corporate influences Corporate culture Shareholders versus stakeholders Business ethics

Assessing Competitiveness

Topic overview Interpretation of financial statements Ratio analysis Human resources

Managing Change

Topic overview Causes and effects of change Key factors in change Scenario planning

Globalisation

Topic overview Growing economies International trade and business growth Factors contributing to increased globalisation Protectionism Trading blocs

Global Markets and Business Expansion

Topic overview Conditions that prompt trade Assessment of a country as a market Assessment of a country as a production location Reasons for global mergers or joint ventures Global competitiveness

Global Marketing

Topic overview Marketing Niche markets Cultural/social factors

Global Industries and Companies

Topic overview The impact of MNCs Ethics Controlling MNCs

Assessing Competitiveness

Human resources

9 things to know
Paper 2 and Paper 3

Overview

Labour productivity, labour turnover and retention, absenteeism, and the financial and non-financial strategies used to improve them.

What you need to know

Answer each one before you reveal it.

Your recallNot started

Numbers

How is labour productivity calculated?

Numbers

How does labour productivity affect unit costs, and what does high turnover cost?

Evaluation

Which financial reward strategies raise productivity?

Key term

Define empowerment in the context of human resource management.

Key term

What conditions are necessary for empowerment to be effective?

Numbers

State the labour-turnover formula.

Numbers

State the employee-retention formula.

Numbers

State the absenteeism-rate formula.

Numbers

State the labour-productivity formula.

Questions from this subtopic

Each one with the model answer underneath.

1
State the formula for calculating labour productivity.
Model answer
Labour productivity = Output per period ÷ Number of employees
2
What two variables are needed to calculate labour productivity?
Model answer
Output per period and the number of employees
3
Calculate the labour productivity when output per period = 9000 units, number of employees = 127 employees.
Model answer
Labour productivity = 9000 ÷ 127 = 70.9 units per employee.
4
State the formula for calculating labour turnover.
Model answer
Labour turnover = (Number of staff leaving during a period ÷ Average number of staff employed during that period) × 100
5
Why is the result of the labour turnover formula multiplied by 100?
Model answer
To express the figure as a percentage
6
Calculate the labour turnover when number of staff leaving = 9 employees, average number of staff = 178 employees.
Model answer
Labour turnover = (9 ÷ 178) × 100 = 5.06 %.

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