Edexcel A-Level Business 9BS0
Meeting Customer Needs
Marketing Mix and Strategy
Managing People
Entrepreneurs and Leaders
Financial Planning
Managing Finance
Resource Management
External Influences
Business Objectives and Strategy
Decision-Making Techniques
Influences on Business Decisions
Assessing Competitiveness
Globalisation
Global Markets and Business Expansion
Global Marketing
Global Industries and Companies
Meeting Customer Needs
Market positioning
- 6 things to know
- Paper 1 and Paper 3
Overview
Market mapping, competitive advantage and where it comes from, product differentiation through design, branding, packaging, quality, features and service, and adding value and the added value calculation.
What you need to know
Answer each one before you reveal it.
What is product differentiation and why does a business pursue it?
How can packaging, branding and quality differentiate a product?
Why is after-sales service considered a method of product differentiation?
Calculate the added value when selling price = £367, cost of inputs = £200.
State the added-value formula.
Questions from this subtopic
Each one with the model answer underneath.
- 1
What is market mapping?
Model answer
A visual tool that plots products or brands on a grid using two key variables to identify gaps in the market and competitor positions.
- 2
Name four common axes that can be used when constructing a market map.
Model answer
Price (high to low), quality (high to low), age appeal (young to old), and basic to luxury.
- 3
How does market mapping help a business spot opportunities?
Model answer
It helps identify market gaps where customer needs are not being fully met by existing products.
- 4
Besides finding gaps, what strategic insight does market mapping provide about rivals?
Model answer
It allows a business to analyse its position relative to competitors.
- 5
Define competitive advantage.
Model answer
A condition that allows a business to outperform its rivals and generate greater value for customers or the firm.
- 6
How can lower costs act as a source of competitive advantage?
Model answer
They enable a business to undercut rivals on price or achieve higher profit margins, outperforming competitors.
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