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Managing People

Recruitment, selection and training

  • 7 things to know
  • Paper 1 and Paper 3

Overview

Internal and external recruitment and the case for each, the costs of recruiting, selecting and training, induction, on-the-job and off-the-job training, and the recruitment and selection process from job analysis to references and the final choice.

What you need to know

Answer each one before you reveal it.

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Evaluation

What are the drawbacks of recruiting internally?

Evaluation

What advantages does external recruitment offer?

Evaluation

What are the costs and risks of external recruitment?

Evaluation

What costs arise from selecting and training staff?

Key term

What is on-the-job training, and why is it cheaper?

Evaluation

Why can the effectiveness of on-the-job training vary significantly?

Evaluation

What advantage does off-the-job training offer in terms of who delivers it?

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    What is internal recruitment?

    Model answer

    Filling a vacancy from within the existing workforce, such as through promotion or redeployment.

  2. 2

    What is external recruitment?

    Model answer

    Filling a vacancy by hiring someone from outside the organisation.

  3. 3

    Why is internal recruitment typically less expensive than external recruitment?

    Model answer

    There are no advertising costs or agency fees, and less administrative time is needed to process applications.

  4. 4

    How does internal recruitment benefit the speed of the hiring process?

    Model answer

    It is faster because the candidate is already known to the organisation and fewer stages may be required.

  5. 5

    Why might an internal candidate adapt more quickly to a new role?

    Model answer

    They already understand the business culture, systems, and ways of working.

  6. 6

    How can internal recruitment affect employee motivation?

    Model answer

    It motivates existing staff by demonstrating that promotion opportunities are available within the organisation.

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