Edexcel A-Level Business 9BS0
Meeting Customer Needs
Marketing Mix and Strategy
Managing People
Entrepreneurs and Leaders
Financial Planning
Managing Finance
Resource Management
External Influences
Business Objectives and Strategy
Decision-Making Techniques
Influences on Business Decisions
Assessing Competitiveness
Globalisation
Global Markets and Business Expansion
Global Marketing
Global Industries and Companies
Global Marketing
Cultural/social factors
- 3 things to know
- Paper 1 and Paper 3
Overview
Cultural differences and local tastes, language and unintended meanings, and inappropriate branding, translation and promotion.
What you need to know
Answer each one before you reveal it.
What problems does language cause a business operating abroad?
What elements of branding might create negative associations in foreign markets?
Questions from this subtopic
Each one with the model answer underneath.
- 1
How do cultural differences between countries affect businesses expanding internationally?
Model answer
Cultural differences affect consumer behaviour, business practices, and management styles, requiring businesses to adapt their operations and strategies when entering new markets.
- 2
Why must businesses adapt their management styles when operating in different countries?
Model answer
Cultural differences affect how employees expect to be managed, including attitudes to hierarchy, communication styles, and decision-making processes.
- 3
Why might a product successful in one country fail to appeal to consumers in another market?
Model answer
Different tastes across markets mean consumer preferences vary, so products, services, and marketing approaches that work in one country may not resonate with consumers elsewhere.
- 4
What response is required when a business discovers its product does not suit local tastes in a foreign market?
Model answer
The business must undertake product adaptation or localisation to meet local consumer preferences.
- 5
Identify the groups with whom language barriers create communication challenges for international businesses.
Model answer
Language barriers affect communication with customers, employees, suppliers, and in marketing materials.
- 6
Explain why language barriers are a significant challenge for businesses operating internationally.
Model answer
They hinder effective communication across all stakeholder groups, potentially causing misunderstandings that affect sales, operations, and relationships.
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