Process
Edexcel A-Level Business 9BS0
Meeting Customer Needs
Marketing Mix and Strategy
Managing People
Entrepreneurs and Leaders
Financial Planning
Managing Finance
Resource Management
External Influences
Business Objectives and Strategy
Decision-Making Techniques
Influences on Business Decisions
Assessing Competitiveness
Globalisation
Global Markets and Business Expansion
Global Marketing
Global Industries and Companies
Managing Change
- 3 subtopics
- 10 things to know
- Paper 2 and Paper 3
What Managing Change covers
Managing change closes Theme 3. It covers what forces a business to change, what change does to its people and its competitiveness, why some organisations manage it better than others, and how a business prepares for events it cannot predict.
Where it is assessed
Paper 2 and Paper 3
Theme 3, examined on Business activities, decisions and strategy, then the pre-released synoptic paper.
Check the Pearson Edexcel specification ↗The 3 subtopics
Each one has its own page.
- Causes and effects of changeInternal causes such as growth, retrenchment and poor performance, external causes across the PESTLE factors, and the effects on competitiveness and staff.Open →
- Key factors in changeOrganisational culture and Handy’s power, role, task and person cultures, the size of the organisation, the speed of change, the causes of resistance, and Kotter and Schlesinger’s six methods of managing resistance to change.Open →
- Scenario planningRisk assessment and mitigation, business continuity, succession planning, and preparing for natural disasters and other events outside a business's control.Open →
What you need to know
Answer each one before you reveal it.
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Key term
What is transformational leadership?
Process
Which political and economic factors cause business change?
Process
Which social and technological factors cause business change?
Process
Which legal and environmental factors cause change, and how does change affect competitiveness?
Process
How can organisational culture hinder change?
Process
How does organisational size affect change?
Evaluation
How does the size of a business affect the speed of change?
Evaluation
What is the purpose of scenario planning?
Key term
What are risk mitigation, business continuity and succession planning?
Take Managing Change further
The same content, four other ways.
Commonly confused
Pairs that lose marks when they are blurred together.
Incremental change vs Disruptive change
Incremental change: change introduced gradually in small steps. Disruptive change: change that transforms how an industry operates in a short time.
Organisational culture vs Organisational structure
Organisational culture: the shared values and habits that shape how people in a business behave. Organisational structure: the formal arrangement of roles, layers and reporting lines.
Flexible workforce vs Outsourcing
Flexible workforce: a workforce whose hours, location or roles can be varied to meet demand. Outsourcing: contracting work out to another business rather than doing it in-house.
Questions from this topic
Each one with the model answer underneath.
- 1
What is organic growth as a cause of change in business?
Model answer
Organic growth is internal expansion achieved through increasing sales, developing new products, or entering new markets using the business's own resources, requiring structural and operational adjustments as the organisation expands.
- 2
How does growth through acquisition cause change in a business?
Model answer
Growth through acquisition involves purchasing or merging with another business, causing change through integration of different systems, cultures, workforces, and operations, requiring significant structural and operational adjustments.
- 3
What is retrenchment or downsizing as a cause of change?
Model answer
Retrenchment is a reduction in organisational size through cutting operations, closing sites, or reducing workforce, requiring structural adjustments such as delayering, consolidation, and reallocation of resources.
- 4
What responses might poor business performance trigger in an organisation?
Model answer
Poor business performance may trigger cost-cutting measures, organisational restructuring, strategic repositioning, or leadership changes to address declining results.
- 5
Why does poor business performance act as a cause of change?
Model answer
Poor performance creates pressure to improve results, forcing businesses to reassess their strategies, operations, and management approaches to restore profitability and competitiveness.
- 6
How does new ownership cause change in a business?
Model answer
New ownership brings different objectives, management styles, cultures, and strategic priorities, leading to changes in direction, operations, and organisational practices.
What is inside Levo
Six ways to work the same material.
Managing Change revision questions
- What does Managing Change cover in Edexcel A-Level Business?
- 3 subtopics: causes and effects of change, key factors in change and scenario planning. Each one has its own page with questions and model answers.
- How is Managing Change organised?
- By the Edexcel 9BS0 specification, subtopic by subtopic, so it matches the order you are taught it in.
Every question in Managing Change, on a schedule.
Attempt a question from memory, write the correct version, then attempt it again. Levo records the jump between your first attempt and your last, and brings each question back on the day you are due to forget it.
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