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Managing People

Approaches to staffing

  • 7 things to know
  • Paper 1 and Paper 3

Overview

Staff as an asset or as a cost, flexible workforces, multi-skilling, part-time, temporary and home working, outsourcing, dismissal against redundancy, and the individual approach against collective bargaining, with the arguments each way.

What you need to know

Answer each one before you reveal it.

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Key term

What is a flexible workforce, what is multi-skilling, and how does multi-skilling help with absence?

Key term

What are temporary and part-time workers, and what do they save?

Evaluation

What are the drawbacks of temporary and part-time staff?

Evaluation

What is home working, and who benefits from it?

Evaluation

Evaluate outsourcing as an approach to staffing.

Process

How do redundancy and dismissal differ regarding employee entitlement to compensation?

Evaluation

How does collective bargaining benefit employees in terms of representation?

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    What does it mean to view staff as an asset?

    Model answer

    Recognising employees as valuable resources who contribute to competitive advantage through their skills, knowledge, and productivity.

  2. 2

    What does it mean to view staff as a cost?

    Model answer

    Treating employees primarily as an expense to be minimised, focusing on wages, training costs, and overheads.

  3. 3

    How do businesses that view staff as an asset typically manage their workforce?

    Model answer

    They invest in training, development, and retention strategies to maximise long-term value from employees.

  4. 4

    What measures might a business take if it views staff primarily as a cost?

    Model answer

    Reducing labour expenses through minimising wages, reducing headcount, or using cheaper labour sources.

  5. 5

    Define a flexible workforce.

    Model answer

    A workforce that can be adapted in size, skills, or working patterns to meet changing business needs.

  6. 6

    What is multi-skilling?

    Model answer

    Training employees to perform a variety of different tasks or roles within the organisation.

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