levo
Get notified

Resource Management

Quality management

  • 4 things to know
  • Paper 2 and Paper 3

Overview

Quality control against quality assurance, quality circles, Total Quality Management and Kaizen, and how quality builds competitive advantage.

What you need to know

Answer each one before you reveal it.

Your recallNot started
Key term

How does quality assurance differ from quality control?

Key term

What are quality circles and Total Quality Management?

Evaluation

What is Kaizen, and how does quality management build competitive advantage?

Key term

How can quality management reduce business costs?

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    What is quality control?

    Model answer

    A system of inspecting finished products or samples to identify defects before goods reach customers.

  2. 2

    At what stage of production does quality control typically take place?

    Model answer

    After production, when finished products or samples are inspected for defects.

  3. 3

    Is quality control proactive or reactive, and why?

    Model answer

    Reactive, because it detects faults after production has occurred rather than preventing them from happening.

  4. 4

    What is quality assurance?

    Model answer

    A system focused on preventing defects by setting standards throughout the production process.

  5. 5

    How does quality assurance aim to achieve quality?

    Model answer

    By setting standards at every stage of the production process to prevent defects from occurring.

  6. 6

    What is the key difference between quality assurance and quality control in terms of approach?

    Model answer

    Quality assurance is proactive and process-focused, aiming to prevent defects, whereas quality control is reactive and product-focused, detecting faults after production.

See the rest and revise

Other ways to work this

The same content, four other ways.

What is inside Levo

Six ways to work the same material.

1Closed book
2Open book
3Closed book

The 3-step method, run for you

Answer cold, learn it, then prove it stuck. Levo tracks the jump between your first attempt and your last.

Meeting Customer Needs
The Market
Marketing Mix and Strategy
Managing People

Cram a whole paper in one sitting

Sort every topic into what you know and what you do not, then drill only the weak ones.

Net gain = − initial cost.
EMVNPVARR

Blank Blitz makes facts automatic

Rapid timed gap-fills on the terms and numbers you need to recall without thinking.

AGross profit equals revenue minus cost of sales.
BOperating profit equals gross profit minus operating expenses.
CNet profit equals operating profit minus interest and taxation.

Build It gets the exam shape right

Assemble a full-mark answer from its marking points, in the order an examiner wants them.

Tariff means a tax imposed on imported goods.
TrueFalse

Test It catches misconceptions

Spot the fault in a statement. The traps are the mistakes students actually make.

721941163128510

Brain Breaks between sessions

Short focus games to reset attention, so the next set lands better than the last.

Every question in Resource Management, on a schedule.

Attempt a question from memory, write the correct version, then attempt it again. Levo records the jump between your first attempt and your last, and brings each question back on the day you are due to forget it.

Start revising, £5 a monthSee how the method works

Or £46 a year, about £3.83 a month. Cancel anytime.