Benefits and challenges of managing change

Overview

How well-managed change cuts absence, turnover and conflict and raises productivity and engagement, and the costs, timing and resistance that make change hard.

What you need to know

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Questions from this subtopic

Each one with the model answer underneath.

1. 1

   How can managing change effectively reduce absenteeism?

   Model answer

   Well-managed change reduces stress and anxiety among staff. Staff who feel supported are less likely to take time off.

2. 2

   How can managing change effectively reduce labour turnover?

   Model answer

   Staff who understand and support change are more likely to stay. Lower turnover saves recruitment and training costs.

3. 3

   How can effective change management improve communication?

   Model answer

   Change programmes that explain plans openly build channels for two-way communication. The channels remain useful afterwards.

4. 4

   How can effective change management raise productivity?

   Model answer

   New processes introduced with staff support are adopted quickly and used well. Output per employee rises.

5. 5

   How can effective change management raise employee engagement?

   Model answer

   Staff involved in shaping change feel valued and committed. Engaged employees work harder and more creatively.

6. 6

   How can effective change management reduce conflict?

   Model answer

   Clear roles, fair treatment and open communication remove common causes of conflict. Staff have fewer grievances.

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