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Managing Change

Reasons for change in the business environment

  • 3 things to know
  • A2 2

Overview

Organic growth, mergers and takeovers, recession, technology, new leaders, customer tastes and poor performance as causes of change, and planned, unplanned and incremental change.

What you need to know

Answer each one before you reveal it.

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Key term

How can new leaders and changing customer tastes force a business to change?

Key term

Why is change common in the business environment?

Key term

How can organic growth lead to change?

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    Why is change common in the business environment?

    Model answer

    Businesses face constant pressure from competitors, technology, customers and the economy. Firms that fail to adapt risk decline.

  2. 2

    How can organic growth lead to change?

    Model answer

    Organic growth means a business expanding from within, such as opening new offices. New structures, systems and staff are needed.

  3. 3

    How do mergers and takeovers cause change?

    Model answer

    A merger joins two firms and a takeover brings one under another's control. Structures, cultures and jobs often change.

  4. 4

    How can an economic recession force change?

    Model answer

    A recession reduces demand, so firms may cut costs, restructure or reduce staff. Some firms change their services to survive.

  5. 5

    How does technological change drive business change?

    Model answer

    New technology such as cloud software and artificial intelligence changes how work is done. Staff need new skills and processes must be redesigned.

  6. 6

    How can new owners or leaders lead to change?

    Model answer

    New owners or leaders often bring a different vision, strategy and style. Priorities and ways of working may shift quickly.

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