CCEA A-Level Professional Business Services 3210
The Business Environment
The Professional Business Services Sector
The Consultancy Process
Understanding the Client's Market
Client Relationships
Business Ethics
Persuading, Negotiating and Influencing
Business Planning and Risk Management
Government Regulation
Organisational Structure and Culture
Recruitment and Selection
Learning and Development
Employee Well-Being and Motivation
Managing Conflict
Business Research Methods
Sources of Finance
Cash Flow
Financial Statements
Ratio Analysis
Investment Appraisal and Financial Decisions
IT Systems and Communication Technology
Technology for People and Operations
Technology for Finance and Disaster Recovery
Big Data and the Ethics of Technology
Leadership and Management
Managing Teams
Managing Change
Project Management and Feasibility
Project Initiation and Planning
Managing Teams
Belbin's nine team roles
- 3 things to know
- A2 2
Overview
Belbin's action, people and thinking roles: plant, shaper, completer finisher, monitor evaluator, teamworker, coordinator, resource investigator, implementer and specialist.
What you need to know
Answer each one before you reveal it.
What are Belbin's action, people and thinking roles, and what is a plant?
What is Belbin's team roles model?
Questions from this subtopic
Each one with the model answer underneath.
- 1
What is Belbin's team roles model?
Model answer
Meredith Belbin identified nine roles that people naturally play in teams. A balanced team includes people suited to each role.
- 2
What are Belbin's three action-oriented roles?
Model answer
The action-oriented roles are shaper, implementer and completer finisher. These roles drive the task forward and see it through.
- 3
What are Belbin's three people-oriented roles?
Model answer
The people-oriented roles are coordinator, teamworker and resource investigator. These roles hold the team together and link it to others.
- 4
What are Belbin's three thinking roles?
Model answer
The thinking roles are plant, monitor evaluator and specialist. These roles provide ideas, analysis and expert knowledge.
- 5
What is a plant in Belbin's model?
Model answer
A plant is a creative team member who generates original ideas and solves difficult problems. A plant may ignore practical details.
- 6
What is a shaper?
Model answer
A shaper is a dynamic member who challenges the team and pushes it to keep moving. A shaper can provoke conflict.
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