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Personality and Attitudes

Persuasive communication and cognitive dissonance

  • 3 things to know
  • Component 02

Overview

The persuader, message, recipient and situation, Festinger's cognitive dissonance, the player who thinks stretching is pointless, targeting the affective and behavioural components, and why persuasion fails.

What you need to know

Answer each one before you reveal it.

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Key term

What is persuasive communication?

Key term

What makes a persuader effective?

Key term

What makes a persuasive message effective?

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    What is persuasive communication?

    Model answer

    Persuasive communication is an attempt to change an attitude by convincing a person with a message. Success depends on the persuader, the message, the recipient and the situation.

  2. 2

    What makes a persuader effective?

    Model answer

    An effective persuader is a significant other who is respected, knowledgeable and trusted. An elite performer or a popular coach is more persuasive than a stranger.

  3. 3

    What makes a persuasive message effective?

    Model answer

    The message should be clear, accurate and presented in an interesting way. A balanced message giving both sides can be more convincing than a one-sided one.

  4. 4

    Why does the recipient matter in persuasive communication?

    Model answer

    A recipient who is willing to listen and not strongly committed to the old attitude is easier to persuade. A well-informed recipient is more likely to need reasoned evidence.

  5. 5

    How does the situation affect persuasive communication?

    Model answer

    A message is more persuasive when there are no conflicting messages and the setting is positive. A message given to a group gains strength when others in the group agree with it.

  6. 6

    Give an example of persuasive communication in sport.

    Model answer

    A respected coach explains to a reluctant player how weight training will improve their sprinting. Evidence and a demonstration make the message more convincing.

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