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Social Facilitation and Group Dynamics

Steiner's model, the Ringelmann effect and social loafing

  • 3 things to know
  • Paper 2

Overview

Steiner's model of potential and actual productivity, coordination and motivation losses with a worked example, the Ringelmann effect and social loafing.

What you need to know

Answer each one before you reveal it.

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Numbers

State Steiner's model of group productivity.

Key term

What is potential productivity?

Key term

What is actual productivity?

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    State Steiner's model of group productivity.

    Model answer

    Steiner's model states that actual productivity equals potential productivity minus losses due to faulty processes. Ivan Steiner published the model in 1972.

  2. 2

    What is potential productivity?

    Model answer

    Potential productivity is the best performance a team could achieve, given the ability and resources of its members.

  3. 3

    What is actual productivity?

    Model answer

    Actual productivity is the team's real performance, such as its result or score. Actual productivity usually falls below potential because of faulty processes.

  4. 4

    What are faulty processes in Steiner's model?

    Model answer

    Faulty processes are the factors that stop a team reaching its potential. Faulty processes are divided into coordination losses and motivation losses.

  5. 5

    What are coordination losses?

    Model answer

    Coordination losses occur when players fail to combine their actions effectively. Poor timing, poor communication and ineffective tactics are examples.

  6. 6

    Why does cooperation matter to group productivity?

    Model answer

    Cooperation means players work together and help each other rather than acting as individuals. High cooperation reduces faulty processes and brings actual productivity closer to potential.

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