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Adult Service Users

Key concepts in work with adults: need, protection, disability, empowerment and person-centred care

  • 3 things to know
  • AS 5

Overview

Need in health and social care, normative need and felt need.

What you need to know

Answer each one before you reveal it.

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Key term

What is meant by a need in health and social care?

Key term

Who set out the taxonomy of social need, and what are its four categories?

Key term

What is a normative need?

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    What is meant by a need in health and social care?

    Model answer

    A need is something a person requires in order to maintain their health and well-being and cannot meet without support.

  2. 2

    Who set out the taxonomy of social need, and what are its four categories?

    Model answer

    Jonathan Bradshaw set out a taxonomy of social need containing normative need, felt need, expressed need and comparative need.

  3. 3

    What is a normative need?

    Model answer

    A normative need is one defined by a professional or by an agreed standard rather than by the person themselves.

  4. 4

    What is a felt need?

    Model answer

    A felt need is what a person themselves believes they require, whether or not they ever ask for help with it.

  5. 5

    How does an expressed need differ from a felt need?

    Model answer

    An expressed need is one the person has actually asked for help with, so a felt need becomes expressed only once it is voiced.

  6. 6

    What is a comparative need?

    Model answer

    A comparative need is identified by comparing a person or an area with others in similar circumstances who are already receiving support.

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