CCEA A-Level Health and Social Care 0003
Promoting Quality Care
Communication in Health, Social Care and Early Years Settings
Health and Well-Being
Safeguarding Children
Adult Service Users
Holistic Therapies
Understanding the Physiology of Health and Illness
Applied Research
Body Systems and Physiological Disorders
Providing Services
Public Health and Health Promotion
Supporting the Family
Understanding Human Behaviour
Human Nutrition and Health
Providing Services
- 14 subtopics
- 42 things to know
- A2 3
What Providing Services covers
Providing Services is examined in Unit A2 3, Providing Services — compulsory for both A level awards, though not part of the standalone AS awards. It covers the origins of the welfare state, legislation shaping service provision in Northern Ireland, safeguarding, mental health and disability legislation, policies in health and social care settings, demographic trends and their effect on services, statutory, private, voluntary and informal providers, how the providers are funded, integration, community care and evaluating provision, meeting physical, intellectual, emotional and social needs, accessing services and routes of referral, barriers to access and how they are overcome, the roles and specialisms of practitioners, interdisciplinary team working and codes of practice, regulation and quality assurance.
The 14 subtopics
Each one has its own page.
- The origins of the welfare stateWelfare state, beveridge Report and universal provision.Open →
- Legislation shaping service provision in Northern IrelandBengoa Report and difference between confidentiality and data protection.Open →
- Safeguarding, mental health and disability legislationParamountcy principle, pre-employment check in a care setting and reasonable adjustment.Open →
- Policies in health and social care settingsPolicy in a care setting and difference between a policy and a procedure.Open →
- Demographic trends and their effect on servicesAgeing population, dependency ratio and long-term condition.Open →
- Statutory, private, voluntary and informal providersStatutory provider, private provider and voluntary provider.Open →
- How the providers are fundedHow statutory, private, voluntary and informal care are funded, commissioning, block funding and payment per place, self-funders and the charge for personal care, and why social care is harder to fund than health care.Open →
- Integration, community care and evaluating provisionIntegrated approach to care and community care.Open →
- Meeting physical, intellectual, emotional and social needsFour categories of need used in health and social care, palliative care and care plan.Open →
- Accessing services and routes of referralProfessional referral, third party referral and emergency referral.Open →
- Barriers to access and how they are overcomeBarrier to accessing services, physical barriers and psychological barriers.Open →
- The roles and specialisms of practitionersWhat home care workers, care assistants, support workers, social workers, therapists, radiographers, psychologists, nurses and their specialisms, GPs and early years workers each do, and how their roles differ.Open →
- Interdisciplinary team workingInterdisciplinary team working, case conference and main barriers to effective team working.Open →
- Codes of practice, regulation and quality assuranceCode of practice, regulatory role of the Northern Ireland Social Care Council and patient and Client Council.Open →
What you need to know
Answer each one before you reveal it.
Which service was created to address each of Beveridge's five giants?
How did the arrangement in Northern Ireland differ from the rest of the United Kingdom?
How are health and social care services organised in Northern Ireland?
What does the Data Protection Act require of a health and social care organisation?
Why must a care worker know which legislation applies to their setting?
What is meant by the paramountcy principle?
What does the Mental Health (Northern Ireland) Order 1986 provide for?
What safeguards apply when someone is detained under mental health legislation?
What is the difference between a policy and a procedure?
What must a whistle-blowing policy set out, and why is it needed?
Why do workers hesitate to raise a concern, and what should a policy do about it?
What is an ageing population?
What causes people to live longer?
What is the dependency ratio?
Give two strengths and two weaknesses of private provision.
What do informal carers contribute, and at what cost to themselves?
What support is available to informal carers?
Why does funding by taxation make services vulnerable to political decisions?
Why is voluntary funding described as insecure?
How are informal carers funded?
What is meant by an integrated approach to care?
Why is Northern Ireland's structure described as integrated?
Give three benefits of an integrated approach.
Why must all four categories be considered together?
How does a foster carer meet a child's needs?
How do staff in sheltered accommodation meet the needs of adults with learning disabilities?
Give an example of each of self, professional and emergency referral in one person's care.
What is an assessment of need?
Why is the point of access described as the most important part of a service?
What are physical barriers?
How does technology help overcome barriers?
What are the consequences of rationing for service users, families and staff?
What does a social worker do?
Name three specialisms within nursing and say what each involves.
Give four benefits of effective interdisciplinary working.
What are the main barriers to effective team working?
How does professional culture create difficulty?
What does the Nursing and Midwifery Council do?
What should a complaints procedure provide?
Name four quality assurance mechanisms and say what each contributes.
What does a care assistant do, and how does the role differ from a home care worker's?
Take Providing Services further
The same content, four other ways.
Commonly confused
Pairs that lose marks when they are blurred together.
Private provision vs Voluntary provision
Private provision: a business delivering care for financial gain. Voluntary provision: a non-profit body reinvesting any surplus in its purposes.
Self-referral vs Third party referral
Self-referral: a person approaching a service themselves. Third party referral: somebody else contacting it on their behalf.
Professional referral vs Compulsory referral
Professional referral: a practitioner passing a person on with their agreement. Compulsory referral: it happens whether or not the person agrees, because the law requires it.
Questions from this topic
Each one with the model answer underneath.
- 1
What is meant by the welfare state?
Model answer
The welfare state is the arrangement by which government takes responsibility for the basic welfare of its citizens, providing health care, education, housing, and income when a person cannot work, funded collectively through taxation and national insurance.
- 2
What conditions before the Second World War led to the welfare state?
Model answer
Widespread poverty, unemployment during the depression of the 1930s, poor housing and the ill health revealed by the physical condition of conscripts convinced many that charity, the Poor Law and private insurance could not meet the country's needs.
- 3
What was the Beveridge Report?
Model answer
The Beveridge Report, published in 1942, proposed a comprehensive scheme of social insurance covering every citizen from cradle to grave, funded by flat rate contributions, and it became the blueprint for the post-war welfare state.
- 4
Name the five giants identified in the Beveridge Report.
Model answer
Beveridge named Want, Disease, Ignorance, Squalor and Idleness as the five giants standing in the way of reconstruction.
- 5
Which service was created to address each of Beveridge's five giants?
Model answer
Want was met by social security and national insurance, Disease by a national health service, Ignorance by free secondary education, Squalor by public housing programmes, and Idleness by a government commitment to full employment.
- 6
When was the National Health Service established, and on what principle?
Model answer
The National Health Service began in 1948 on the principle that health care should be available to everyone according to need rather than ability to pay, free at the point of use and funded from general taxation.
What is inside Levo
Six ways to work the same material.
Providing Services revision questions
- What does Providing Services cover in CCEA A-Level Health and Social Care?
- 14 subtopics: the origins of the welfare state, legislation shaping service provision in northern ireland, safeguarding, mental health and disability legislation, policies in health and social care settings, demographic trends and their effect on services, statutory, private, voluntary and informal providers, how the providers are funded, integration, community care and evaluating provision, meeting physical, intellectual, emotional and social needs, accessing services and routes of referral, barriers to access and how they are overcome, the roles and specialisms of practitioners, interdisciplinary team working and codes of practice, regulation and quality assurance. Each one has its own page with questions and model answers.
- How is Providing Services organised?
- By the CCEA 0003 specification, subtopic by subtopic, so it matches the order you are taught it in.
Every question in Providing Services, on a schedule.
Attempt a question from memory, write the correct version, then attempt it again. Levo records the jump between your first attempt and your last, and brings each question back on the day you are due to forget it.
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