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Promoting Quality Care

The values of care and their impact on service users

  • 3 things to know
  • AS 1

Overview

Values of care, difference between a value of care and a policy and empowerment in a care setting.

What you need to know

Answer each one before you reveal it.

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Key term

What are the values of care?

Key term

Name the three values of care that underlie health, social care and early years practice.

Key term

Why do the same values of care apply in a hospital ward, a residential home and a day nursery?

Questions from this subtopic

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  1. 1

    What are the values of care?

    Model answer

    The values of care are the shared principles that underlie all health, social care and early years practice and that shape how a worker treats every person they support.

  2. 2

    Name the three values of care that underlie health, social care and early years practice.

    Model answer

    The three values of care are promoting individual rights and choices, promoting anti-discriminatory practice, and promoting respect and dignity.

  3. 3

    Why do the same values of care apply in a hospital ward, a residential home and a day nursery?

    Model answer

    The values of care describe how any human being should be treated rather than how one kind of service runs, so every setting is expected to work to them.

  4. 4

    Explain the difference between a value of care and a policy.

    Model answer

    A value of care is a broad principle about how people should be treated, while a policy is a written document setting out the particular steps staff in one organisation must follow.

  5. 5

    How does a practitioner turn a value of care into everyday practice?

    Model answer

    A practitioner turns a value into practice through small repeated actions rather than grand gestures. Knocking before entering a room, offering a genuine choice at mealtimes and using a person's preferred name are examples.

  6. 6

    Give three benefits to a service user when staff apply the values of care consistently.

    Model answer

    Consistent application of the values of care raises a person's self-esteem, builds their trust in staff and increases the sense of control they have over their own life.

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Promoting Quality Care
Communication in Health, Social Care and Early Years Settings
Health and Well-Being
Safeguarding Children

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