levo

System Design and Human-Computer Interaction

Evaluating a computer based solution

  • 3 things to know
  • A2 Unit 3

Overview

Evaluation, in the systems life cycle, six criteria commonly used to evaluate a solution and effectiveness in an evaluation.

What you need to know

Answer each one before you reveal it.

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Key term

What is evaluation, in the systems life cycle?

Key term

Why must evaluation criteria be agreed before the system is built?

Key term

Rewrite "the system should be fast" as a measurable criterion.

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    What is evaluation, in the systems life cycle?

    Model answer

    Judging the delivered system against the criteria set for it, once it is in use.

  2. 2

    Why must evaluation criteria be agreed before the system is built?

    Model answer

    Criteria written afterwards describe what was delivered, so the evaluation cannot fail.

  3. 3

    What does it mean for a criterion to be measurable?

    Model answer

    It states an observable quantity or condition, so two people evaluating the system would reach the same verdict.

  4. 4

    Rewrite "the system should be fast" as a measurable criterion.

    Model answer

    A search of the customer file should return a result within two seconds with 50 users connected.

  5. 5

    Name six criteria commonly used to evaluate a solution.

    Model answer

    Functionality against the requirements, performance, usability, reliability, maintainability and cost.

  6. 6

    How is usability evaluated?

    Model answer

    By observing representative users attempting real tasks, and recording completion, errors and time taken.

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