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System Design and Human-Computer Interaction

Natural language interfaces and spoken ambiguity

  • 3 things to know
  • A2 Unit 3

Overview

Lexical ambiguity, syntactic ambiguity and referential ambiguity.

What you need to know

Answer each one before you reveal it.

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Key term

Give an example of lexical ambiguity.

Key term

What makes an interface a natural language interface rather than a voice-controlled command interface?

Key term

Why is speech recognition only the first half of the problem?

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    What makes an interface a natural language interface rather than a voice-controlled command interface?

    Model answer

    A voice-controlled command interface recognises a fixed set of phrases, whereas a natural language interface must work out the meaning of a sentence it has not been given.

  2. 2

    Give three potential benefits of a natural language interface.

    Model answer

    No syntax has to be learned, it is available to users who cannot type, and complex requests can be expressed in one sentence.

  3. 3

    Why is speech recognition only the first half of the problem?

    Model answer

    Turning sound into words is separate from working out what those words mean, and the second is much harder.

  4. 4

    What is lexical ambiguity?

    Model answer

    A word having more than one meaning, so the sentence has more than one reading.

  5. 5

    Give an example of lexical ambiguity.

    Model answer

    In "book the flight", book is a verb, but in "read the book" it is a noun, and the system must decide which it is.

  6. 6

    What is a homophone, and why does it matter in speech?

    Model answer

    Two words pronounced alike but spelled differently, such as their and there, which the sound alone cannot distinguish.

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