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System Design and Human-Computer Interaction

Designing an interface for its users

  • 3 things to know
  • Component 1

Overview

Three characteristics of the user that shape an interface design, accessibility in interface design and principle of consistency in interface design.

What you need to know

Answer each one before you reveal it.

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Key term

What makes a good error message, and how is usability measured?

Key term

Why must an interface be designed for a stated group of users?

Key term

State three characteristics of the user that shape an interface design.

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    Why must an interface be designed for a stated group of users?

    Model answer

    Different users differ in expertise, in what they need and in how they will use the system. An interface that suits a specialist may defeat a member of the public.

  2. 2

    State three characteristics of the user that shape an interface design.

    Model answer

    Expertise, frequency of use and any physical or sensory impairment all shape the design. Age and familiarity with technology matter too.

  3. 3

    How should an interface serve both a novice and an expert user?

    Model answer

    The interface shows guided menus and prompts for the novice. Keyboard shortcuts and command entry let the expert bypass them.

  4. 4

    Define accessibility in interface design.

    Model answer

    Accessibility is the extent to which a system can be used by people with disabilities. Design choices remove barriers rather than add special versions.

  5. 5

    Give three accessibility features an interface should provide.

    Model answer

    Adjustable text size, high-contrast colour schemes and full keyboard operation are standard. Compatibility with a screen reader is essential too.

  6. 6

    Why must colour never be the only way information is conveyed?

    Model answer

    A colour-blind user cannot distinguish the states. A shape, label or pattern must carry the same information.

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