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Individual, Social and Legal Considerations

The ethics of automated decision making

  • 3 things to know
  • A2 Unit 1

Overview

Automated decision making and automation bias.

What you need to know

Answer each one before you reveal it.

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Key term

What protection does the law give against decisions taken solely by machine?

Key term

Explain how bias enters an automated decision system through its training data.

Key term

Compare the way a human assessor and an automated system make mistakes.

Questions from this subtopic

Each one with the model answer underneath.

  1. 1

    What is automated decision making?

    Model answer

    Automated decision making is reaching a decision about a person by processing their data with no meaningful human involvement. A credit decision produced entirely by a scoring model is an example.

  2. 2

    Give three decisions about people that are commonly automated.

    Model answer

    Automated systems commonly decide whether credit is granted, sift job applications before any person reads them, and set the premium quoted for an insurance policy.

  3. 3

    What is profiling?

    Model answer

    Profiling is the automated use of personal data to evaluate things about a person. Reliability, interests, health and likely future behaviour are all evaluated by profiling.

  4. 4

    What protection does the law give against decisions taken solely by machine?

    Model answer

    Since February 2026, under the Data (Use and Access) Act 2025, a decision based solely on automated processing that has a legal or similarly significant effect is allowed only with safeguards: the person must be told about it and be able to make representations, obtain human intervention and contest the decision. Where special category data is used, such a decision also needs explicit consent or a basis in law.

  5. 5

    Explain how bias enters an automated decision system through its training data.

    Model answer

    A system built from past decisions reproduces the patterns in those decisions. Where a group was treated unfavourably in the past, the system learns that treatment as the norm. The same treatment is then applied consistently to every new case.

  6. 6

    Why does removing a protected characteristic from the data fail to remove discrimination?

    Model answer

    Other fields such as postcode, school or shopping habits correlate closely with the characteristic that was removed, so the system reaches the same discriminatory outcome by a different route without ever using the excluded field.

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